At DRIKSWVE, we strive to ensure your complete satisfaction with every purchase. If something isn’t quite right, we’ve made our return process as easy and transparent as possible.

1. RECEIVED A FAULTY ITEM?

We’re sorry to hear about the issue! While we maintain strict quality control, occasional mistakes do happen.

What to Do: Please take clear photos of the defect and contact our support team at info@soundofcar.com as soon as possible.

Resolution: We will prioritize your case and arrange a replacement or refund promptly.

2. RETURN POLICY

Changed your mind? No problem. Here’s what you need to know:

  • 30-Day Return Window: You have 30 days from the date of receiving your items to initiate a return.
  • Condition of Items: To be eligible for return, items must be in their original condition—unwashed, unaltered, and unworn. All labels and care tags must remain attached.
  • Exchanges: We do not currently offer direct exchanges. Please return the item for a refund and place a new order for the desired product.
  • Separate Orders: Items from different orders must be returned separately to avoid delays in processing your refund.

3. HOW TO START A RETURN

To initiate a return, contact us with your order number and the items you wish to return via:

4. SHIPPING COSTS

Return shipping costs are the responsibility of the customer. DRIKSWVE does not provide prepaid return shipping labels. We recommend using a trackable shipping service as we cannot guarantee receipt of your returned item.

5. CORPORATE INFORMATION

DRIKSWVE is operated by:
Shenzhen Car Sound Multimedia Co., Ltd.
Unit 609, Huafengkeji Shangmao Building, Haiyu Community 82 Area, Xinan Street, Baoan District, Shenzhen, China, 518100.