1. What methods of payment do you accept?

We offer a variety of secure payment options for your convenience. We accept all major credit and debit cards, along with secure payments through PayPal.

Accepted Payment Methods:

  • Visa
  • Mastercard
  • American Express
  • PayPal

Not Accepted:
We do not accept cash, CODs (Cash on Delivery), personal checks, or money orders.

2. Can I change or cancel my order?

To ensure prompt delivery of your car multimedia system, we process orders immediately. Therefore, once an order is placed, it generally cannot be changed or canceled.

Made a Mistake?
Please contact our support team right away via WhatsApp at +86 18959199657 or email info@soundofcar.com. While cancellations are not guaranteed, we will assist you if your order has not yet left our fulfillment center.

3. How do I write a product review?

We value your feedback! To share your experience with your new DRIKSWVE product, follow these steps:

  1. Go to the specific product page of the item you purchased.
  2. Scroll down to the customer feedback section and click the “Write a Review” button.
  3. Add a title, select a star rating, and share your thoughts or installation photos.

4. How can I get technical support for my installation?

Car multimedia system installations can be complex, and we are here to help. Our dedicated support team is ready to assist with any issues.

Technical Support Email:
For wiring diagrams, software updates, or troubleshooting, contact us at ksw@soundofcar.com.

Direct Support:
You can also reach our technicians via Mob/WhatsApp at +86 18959199657.

5. Where does my order ship from?

We use a global fulfillment strategy to ensure efficient delivery:

  • US Warehouse: If the item is in stock at our US warehouse, it will ship directly from there.
  • Main Fulfillment Center: If local stock is unavailable, your order will ship from our headquarters in Shenzhen, China, where we keep a full inventory of all styles and models.

6. How can I be removed from your mailing list?

  • For Email Unsubscribing: Simply click the “Unsubscribe” link at the bottom of any of our marketing emails.
  • For Business Inquiries: If you wish to be removed from our professional catalog or dealer lists, please contact our Customer Service team at info@soundofcar.com and we will update your preferences immediately.

7. Who is DRIKSWVE?

DRIKSWVE is a specialized brand operated by Shenzhen Car Sound Multimedia Co., Ltd.. We are based at:

Address:
Unit 609, Huafengkeji Shangmao Building, Haiyu Community 82 Area, Xinan Street, Baoan District, Shenzhen, China.